{"id":2516,"date":"2026-01-27T10:46:39","date_gmt":"2026-01-27T10:46:39","guid":{"rendered":"https:\/\/shipcloud.com\/support\/"},"modified":"2026-03-26T10:45:56","modified_gmt":"2026-03-26T10:45:56","slug":"support","status":"publish","type":"page","link":"https:\/\/shipcloud.com\/de\/kontakt\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_0 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_0 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h1>Wie k\u00f6nnen wir Ihnen <span style=\"color: #009975;\">helfen?<\/span><\/span><\/h1>\n<p>Sie haben eine Frage oder ein Anliegen? Wir sind gerne f\u00fcr Sie da!<\/p>\n<p>Bitte f\u00fcllen Sie das Formular m\u00f6glichst vollst\u00e4ndig aus, damit wir Ihnen bestm\u00f6glich helfen k\u00f6nnen. Sobald Sie das Formular abgeschickt haben, werden wir uns schnellstm\u00f6glich bei Ihnen melden.<\/p>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_1 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><style> .zrf-form label, .zrf-form input[type=text], .zrf-form input[type=password], .zrf-form input[type=tel], .zrf-form input[type=email], .zrf-form input[type=file], .zrf-form textarea, .zrf-form select {width:100%;font-family:inherit;font-size:inherit;} .zrf_extra_info {font-size: 80%;} <\/style><div id=\"zrf-form\" class=\"zrf-form\"><form method=\"post\" action=\"https:\/\/shipcloud.com\/wp-admin\/admin-ajax.php\"  ><input type=\"hidden\" name=\"zen_begin\" value=\"zen_begin\" readonly><input type=\"hidden\" name=\"zen_return_url\" value=\"https:\/\/shipcloud.com:443\/de\/wp-json\/wp\/v2\/pages\/2516\"><p style=\"display:none\"><input type=\"text\" name=\"zrf-email-website\" value=\"\" autocomplete=\"off\"><\/p><p id=\"zendesk_field_zen_name\"><label for=\"zen_name\"><span class=\"zrf_field_title\">Name<\/span><\/label>  <input type=\"text\" name=\"zen_name\" id=\"zen_name\" class=\"zen_name_field\" value=\"\" required><\/p><p id=\"zendesk_field_zen_email\"><label for=\"zen_email\"><span class=\"zrf_field_title\">E-Mail<\/span><\/label>  <input type=\"email\" name=\"zen_email\" id=\"zen_email\" value=\"\" placeholder=\"\" required><\/p><p id=\"zendesk_field_zen_subject\"><label for=\"zen_subject\"><span class=\"zrf_field_title\">Betreff<\/span><\/label>  <input type=\"text\" name=\"zen_subject\" id=\"zen_subject\" value=\"\" required><\/p><p id=\"zendesk_field_zen_desc\"><label for=\"zen_desc\"><span class=\"zrf_field_title\">Deine Nachricht<\/span><\/label>  <textarea name=\"zen_desc\" id=\"zen_desc\" rows=\"8\" required><\/textarea><\/p><input type=\"hidden\" name=\"zen_user_agent\" value=\"1\"><input type=\"hidden\" name=\"action\" value=\"zrf_form_action\"><p id=\"zendesk_field_zen_submit\">  <input type=\"submit\" id=\"zrf_submit\" value=\"Senden\" onClick='ga(\"send\", \"event\", { eventCategory: \"Zendesk Request Form\", eventAction: \"Form Submitted\" });' ><\/p><\/form><\/div>\n\t\t\t<script>\n\t\t\t\n\t\t\tjQuery(document).ready(function($) {\n\t\t\t\t\n\t\t\t\t\/\/ first letter of name uppercase\n\t\t\t\t$(\".zen_name_field\").on(\"keydown\", function(event) {\n\t\t\t\t\tif (this.selectionStart == 0 && event.keyCode >= 65 && event.keyCode <= 90 && !(event.shiftKey) && !(event.ctrlKey) && !(event.metaKey) && !(event.altKey)) {\n\t\t\t\t\t\tvar $t = $(this);\n\t\t\t\t\t\tevent.preventDefault();\n\t\t\t\t\t\tvar char = String.fromCharCode(event.keyCode);\n\t\t\t\t\t\t$t.val(char + $t.val().slice(this.selectionEnd));\n\t\t\t\t\t\tthis.setSelectionRange(1,1);\n\t\t\t\t\t}\n\t\t\t\t});\n\t\t\t\t\n\t\t\t\t\/\/ double click protection to stop duplicate submissions\n\t\t\t\t$(\"#zrf_submit\").removeAttr(\"disabled\");\n\t\t\t\t$(\"#zrf-form\").bind(\"submit\", function(e) {\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\/\/ check any URL fields\n\t\t\t\t\t$(this).find(\".zrf_input_url\").each(function() {\n\t\t\t\t\t\t\/\/ is the field required and has been left as http:\/\/ default?\n\t\t\t\t\t\tif (($(this).prop(\"required\"))&& ($(this).val() == \"http:\/\/\")) {\n\t\t\t\t\t\t\talert(\"Bitte gib eine g\u00fcltige URL ein\");\n\t\t\t\t\t\t\t$(this).css(\"border\", \"2px solid #000\");\n\t\t\t\t\t\t\te.preventDefault();\n\t\t\t\t\t\t\treturn false;\n\t\t\t\t\t\t}\n\t\t\t\t\t});\n\t\t\t\t\t\n\t\t\t\t\t\/\/ disable submit button\n\t\t\t\t\t$(this).find(\"#zrf_submit\").attr(\"disabled\", \"disabled\");\n\t\t\t\t\t\/\/ re-enable after 3 seconds\n\t\t\t\t\tsetTimeout(function() {\n\t\t\t\t\t\t$(\"form\").find(\"#zrf_submit\").removeAttr(\"disabled\");\n\t\t\t\t\t}, 3000);\n\t\t\t\t\t\n\t\t\t\t});\n\t\t\t\t\n\t\t\t});\n\t\t\t<\/script>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":5803,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[106],"tags":[],"class_list":["post-2516","page","type-page","status-publish","hentry","category-pages"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Kontaktieren Sie uns \u00fcber unser Kontaktformular | Shipcloud<\/title>\n<meta name=\"description\" content=\"Haben Sie Fragen, Anregungen oder Feedback? Dann melden Sie sich bei uns \u00fcber das Kontaktformular | Shipcloud freut sich auf Sie!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/shipcloud.com\/de\/kontakt\/support\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Kontaktieren Sie uns \u00fcber unser Kontaktformular | Shipcloud\" \/>\n<meta property=\"og:description\" content=\"Haben Sie Fragen, Anregungen oder Feedback? 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