Customer story

How Pick & Pack 24
sped up fulfilment by 60%
with Shipcloud

Pick & Pack 24 is a Düsseldorf-based fulfillment specialist that supports e-commerce brands with everything from storage, picking, and packing to shipping and returns. The company is known for its flexibility and transparency, as well as its ability to handle high-volume seasonal projects like advent calendars or display construction.

+58%

more orders shipped
year over year

-17%

fewer WISMO
questions

-40%

faster
label creation

-30%

lower

IT maintenance time

The challenge

Shipping operations stretched to the limit

As the company continued to grow, the demands on its shipping operations increased as well. Managing multiple carriers individually soon became inefficient, with separate tools and workflows for each service provider. The team needed a smarter, unified approach.

"We’re flexible, transparent,
and digital – and that’s exactly
what our customers expect
from their shipping solutions."

Team Pick & Pack 24

The solution

Bringing it all together inside weclapp

To simplify operations, Pick & Pack 24 turned to Shipcloud, integrating it directly into its weclapp ERP and WMS environment. The setup was remarkably simple: API key, activation, configuration and everything was ready to go. From that point on, labels, tracking and carrier selection could all be managed directly from weclapp, no switching between platforms required.

This seamless connection created a consistent, centralized shipping process that immediately saved time and eliminated unnecessary complexity.

"Setup was simple. With Shipcloud,
label printing and tracking now run through one system. No separate tools needed."

Team Pick & Pack 24

Scaling effortlessly with a unified workflow

The real game changer for Pick & Pack 24 is the unified
multi-carrier workflow that Shipcloud enables. From label generation to tracking and returns, every step runs through a single process that grows effortlessly with new carriers, customers or seasonal peaks. No extra tools. No new integrations. Just one consistent, reliable setup inside the WMS.

The results

Efficiency gains across every department

Since adopting Shipcloud, Pick & Pack 24 has seen measurable improvements throughout the operation:

Faster workflows: Around 40–60% quicker label creation at packing stations, thanks to batch printing and scanner integration.

Simplified IT landscape: Roughly 30% less maintenance and integration effort, with one interface replacing several.

Fewer support requests: Up to 25% fewer “Where is my parcel?” inquiries, thanks to standardized tracking across carriers.

Greater flexibility: Multi-carrier shipping and customer-specific preferences now managed directly in the system.

More carriers, more options, more satisfied customers
Today, Pick & Pack 24 primarily ships with DHL, DPD and UPS, but easily expands to additional carriers when needed. This flexibility helps optimize transit times and shipping costs, especially for international destinations — and it keeps customers happy with faster deliveries and better service quality.

"Shipcloud is our turbo for scalable multi-carrier shipping - directly from the WMS, quickly integrated and measurably more efficient."

Team Pick & Pack 24

Pick & Pack 24 proves that fulfillment and shipping don’t have to be complicated.
With the right setup, it becomes a real growth driver.

"Shipcloud is our turbo
for scalable shipping."

Markus H.,
Operations Manager at Pick & Pack 24

Ready to simplify
your shipping
like Pick & Pack 24?

Easy & efficient deliveries

Reduce operational complexity

Scale efficiently

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